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Damaged Baggage

If you discover in the baggage claim area that your baggage is damaged or some items are missing, please immediately apply to the Baggage Service counter.

The airport officer will ask you to file a report and advise you on the next steps.

Documents required to fill out a property irregularity report include:

  • ticket
  • tear-off part of the baggage tag
  • passport
  • damaged baggage

If you did not file a report at the baggage claim area, you will need to call your airline directly.