Baggage Tracing
In case if your baggage is missing in the baggage claim area, please immediately go to the Baggage Service counter.
Opening hours: around the clock
- Telephone
+7 3652 59-57-37
+7 978 914-14-44- lostandfound@sipair.org
The following documents are required to fill the Lost Baggage Report:
- boarding pass
- tear-off part of the baggage tag
- passport
In the Lost Baggage Report you need to describe your missing baggage and its content as precisely as possible.
Delayed Baggage Tracing Time
According to the Federal Aviation Regulations the lost baggage is traced within 21 days following the day of report filing.
Delayed Baggage Claim
Most airline companies deliver lost and found baggage to the address where the passenger is living. The Baggage Service officer will contact and inform you about the date and time of baggage delivery. You can send your inquiries regarding the baggage delivery via airline delivery phones.
You can also pick up your baggage at the airport. Baggage is claimed at the Baggage Service counter form 08:00 till 20:00.
Please bring the following documents to claim your baggage at the airport:
- tear-off part of the baggage tag
- passport
- Lost Baggage Report